Privacy Policy

1. Introduction

The Van Gogh Museum is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website or book tickets.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you provide when booking tickets or contacting us.
• Booking Information: Visit date, time, ticket types, and booking preferences.
• Technical Information: IP address, browser type, device information, and website usage data.

3. How We Use Your Information

We use your information to:

• Process and manage your ticket bookings
• Send booking confirmations and important updates
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Third-Party Services

We may use third-party services to process payments, send emails, or analyze website usage. These services are bound by their own privacy policies.

9. Contact

If you have questions about this privacy policy or wish to exercise your rights, please contact us at privacy@vangoghmuseum.nl.